Nero Labs

Privacy Policy

This policy explains how Nero Labs collects, uses, and protects personal information when you visit our website or place an order.

Information we collect

We may collect information you provide when creating an account, contacting us, or checking out, such as your name, email address, phone number, billing and delivery address, and order details. Our website may also process technical data such as device and browser information to operate and secure the store.

How we use information

We use information to process orders and payments, arrange delivery, provide customer support, maintain accounts, prevent fraud, and meet applicable legal requirements. We do not sell personal information. Service providers may process information on our behalf when needed to operate the store, payments, or delivery.

Retention and security

We retain information for as long as needed for these purposes and applicable recordkeeping obligations. We use reasonable safeguards to protect it, though no internet transmission or storage system can be guaranteed completely secure.

Your choices and contact

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. To make a request or ask a privacy question, use our Contact Us page.